Acceptance: By accessing or using this website, you agree to comply with and be bound
by these terms and conditions.
Eligibility: You must be at least 18 years old or have parental consent to make
purchases on this site.
Account Responsibility: You are responsible for maintaining the confidentiality of your
account credentials and all activities under your account.
Product Information: We strive to provide accurate product descriptions and images;
however, errors or inaccuracies may occasionally occur.
Pricing: All prices are subject to change without prior notice, and we reserve the
right to correct pricing errors.
Payment Method: We currently accept Cash on Delivery (COD) as the available payment
option unless otherwise stated.
Order Cancellation: We reserve the right to cancel or refuse any order suspected of
fraud, misuse, or inaccurate information.
Shipping: Delivery timelines are estimates only and may be affected by external factors
beyond our control.
Risk of Loss: Responsibility for products transfers to you upon confirmed delivery.
Returns: Returns are subject to our 14-day return policy and must comply with the
stated conditions.
Promo Codes: Promotional codes are non-transferable, may expire, and are subject to
specific terms and conditions.
Intellectual Property: All website content, including text, images, logos, and
graphics, is the property of On Shops Store and may not be used without permission.
User Conduct: Any misuse of the website, including fraudulent activity or unauthorized
access, is strictly prohibited.
Third-Party Links: We are not responsible for the content, policies, or practices of
external websites linked on our platform.
Disclaimer of Warranties: Products and services are provided “as is” without warranties
of any kind unless explicitly stated.
Limitation of Liability: We are not liable for indirect, incidental, or consequential
damages arising from the use of our services.
Indemnification: You agree to indemnify and hold us harmless from any claims arising
from your misuse of the website.
Governing Law: These terms are governed by and interpreted in accordance with the laws
of the United States.
Dispute Resolution: Any disputes shall be resolved through arbitration in Washington,
where applicable.
Changes to Terms: We reserve the right to update or modify these terms at any time
without prior notice.
Privacy Policy
Information Collected: We collect personal details such as your name, email address,
shipping address, and phone number to process and deliver your orders.
Payment Data: Payment information is not stored on our servers. For Cash on Delivery
(COD) orders, payment is processed offline at the time of delivery.
Cookies: Cookies are used to maintain your shopping cart, enhance user experience, and
analyze website traffic.
Data Usage: Your information is used to fulfill orders, provide customer support, and
improve our products and services.
Information Sharing: We never sell or rent your personal data. Information is shared
only with trusted delivery and service partners as necessary.
Marketing Communications: You may receive promotional emails, and you can opt out at
any time using the unsubscribe link.
Security Measures: We implement industry-standard technical and organizational measures
to protect your personal data.
Data Retention: Personal data is retained only as long as necessary for operational,
legal, and business purposes.
Your Rights: You have the right to access, update, correct, or request deletion of your
personal information.
Children’s Privacy: Our website is not intended for children under the age of 13, and
we do not knowingly collect their information.
International Processing: Your data may be processed and stored in the United States or
other jurisdictions where our partners operate.
Do Not Track: At this time, our website does not respond to browser “Do Not Track”
signals.
California Privacy Rights: We comply with the California Consumer Privacy Act (CCPA)
and provide additional rights to eligible residents.
GDPR Compliance: Users located in the European Union are entitled to specific rights
under the General Data Protection Regulation (GDPR).
Breach Notification: In the event of a data breach, we will notify affected users as
required by applicable law.
Policy Updates: Any changes to this Privacy Policy will be posted on this page with an
updated effective date.
Contact Information: For privacy-related inquiries, contact
contact@onshopsstore.com.
Effective Date: This policy is effective as of January 1, 2026.
User Consent: By using our website, you acknowledge and consent to the practices
described in this policy.
Data Portability: Upon request, we can provide a copy of your personal data in a
commonly used electronic format.
Returns & Refunds
Return Window: Returns are accepted within 14 days from the date of delivery.
Item Condition: Products must be unused, in their original packaging, and in resalable
condition.
Non-Returnable Items: Gift cards, perishable goods, and personal care items cannot be
returned.
How to Initiate a Return: To begin the return process, please email
contact@onshopsstore.com with your order details.
Return Shipping: Customers are responsible for return shipping costs unless the item is
defective or incorrect.
Refund Method: Refunds are issued to the original payment method. Cash on Delivery
(COD) orders will be refunded as store credit.
Processing Time: Approved refunds are processed within 7 business days after
inspection.
Exchanges: Exchanges are available for the same item if it arrives damaged or
defective, subject to availability.
Defective Items: Defective products qualify for a full refund, including original
shipping charges.
Restocking Fee: A 15% restocking fee may apply to large or special-order items.
International Orders: Returns are currently applicable to USA orders only.
Proof of Purchase: A valid receipt or order confirmation is required to process
returns.
Late Returns: Returns requested beyond the 14-day window may be declined.
Sale Items: Discounted or clearance items are considered final sale and are not
eligible for return.
Subscription Services: Subscription cancellations may be eligible for prorated refunds
where applicable.
Digital Products: Digital items are non-refundable once access or download has been
provided.
Damaged in Transit: Items damaged during shipping must be reported within 48 hours of
delivery.
Incorrect Items: If you receive the wrong product, we will cover return shipping and
provide a replacement.
Gift Returns: Returns for gift purchases will be issued as store credit.
Customer Support: For further assistance, contact us at +1 (360)
387-7147.
